Elysian Beauty – Salon Policies

At Elysian Beauty, we aim to provide the best possible service for every client. To keep our salon running smoothly, please take a moment to read our policies before booking.

Booking & Confirmation

• All appointments must be confirmed through Fresha with up-to-date card details.

• Unconfirmed appointments may be cancelled.

Cancellations

• Appointments cancelled with less than 24 hours’ notice will be charged 50% of the treatment cost.

• No-shows (failure to attend without any notice) will be charged 100% of the treatment cost.

Lateness

• Please arrive on time for your appointment.

• If you are more than 10 minutes late and there is not enough time to complete the treatment, this will be treated as a no-show and charged at 100%.

Changes to Bookings

• If you are booked for multiple treatments but choose not to have one or more without prior notice, the cancelled treatments will be charged at 100%, as the time has been reserved for you.

Patch Testing

• Patch tests are required at least 48 hours before treatments such as tinting, lash lifts, laser, and micropigmentation.

• Patch test appointments must be booked and attended as stated when booking online.

• If you arrive for a treatment without a patch test, the treatment cannot go ahead and will be treated as a no-show, charged at 100%.

Children & Guests

• To maintain a calm and professional environment, only clients receiving treatments should attend appointments.

• Clients under 16 must be accompanied by a parent or guardian.

Liability

• While every care is taken, Elysian Beauty cannot accept responsibility for loss or damage to personal belongings.

• We reserve the right to refuse or adapt treatments if we believe it may compromise your health and safety.

By booking with us, you agree to these policies. We thank you for your understanding and continued support.